Return policy

  • One year from date of purchase.

  • For best support, please detail steps taken, screenshots and Device ID to support@foxble.com

Handling FOB device

  • FOB device is not waterproof.

  • Keep FOB device protected from snow or rain.

  • Do not cover pin hole on the top of FOB device.

  • Hold device by key ring or carabiner.

  • A gentle press of the button is all that's required to activate the device.

Connecting to FOB device

  • Start Foxble app on mobile phone.

  • Click Scan on app.

  • Push button on Foxble FOB.

  • On mobile app click device name, ex. "Enviro".

  • The app will continue with the connection to the FOB.

  • The next screen displays Sensor Readout for the FOB.

Disconnecting from FOB device

  • Click Disconnect at the bottom of the Sensor Readout screen.

  • Or click the back button at the top of the Sensor Readout screen.

  • Pushing the button on Foxble FOB also disconnects the FOB from the app.

Battery Replacement

  • Using a quarter dollar coin, turn the battery lid counter clockwise.

  • The lid should pop back a slight bit and fallout.

  • If the lid is slightly stuck, turn the FOB on its side and give a slight tap against a hard surface.

  • Use a CR2032 sized 3V battery for replacement.

  • Place the battery into the battery well with the + symbol facing up.

  • The side of the battery with all the writing should be visible.

  • Place the battery lid back on top of the battery with the circle indent indicators aligned.

  • With the quarter dollar coin, and slightly pressing with the coin, turn the lid gently clockwise.

  • The battery lid should now be firmly in place.

Battery Test

  • In Settings, change display to Battery.

  • Reconnect to the FOB to display remaining battery percentage.

  • It takes some battery to run the battery test which is why the percentage fluctuates.

  • The battery percentage will return to a higher percentage after a current draw is removed.

  • Battery should last about a year if on average ten readings are taken each day.

  • If for some reason the battery drains rather quickly, please notify our staff of this occurrence.

Sensor Readout Display

  • Environmental (Imperial):

    • Temperature (ex. 70.8 F)

    • Pressure (ex. 29.3 inHg)

    • Humidity (ex. 60.1 %)

    • Elevation (ex. 615.4 ft)

  • Altitude (Imperial):

    • Altitude (ex. 413.1 ft)

    • Temperature (ex. 71.1 F)

    • Pressure (ex. 29.3 inHg)

    • Humidity (ex. 60.1 %)

    • Elevation (ex. 613.1 ft)

Elevation Readings

  • Elevation is determined by using atmospheric pressure, seal level pressure and temperature.

  • A constant value of 1013.25 hPa is used for sea level pressure.

  • Temperature and atmospheric pressure is obtained from the sensor on the FOB.

  • Sea level pressure is always changing and is why the elevation at your location by the FOB might be overstated.

  • Fluctuations in temperature and pressure readings will also make elevation readings fluctuate.

Altitude Measurements

  • Obtain an elevation reading in feet by connecting to the FOB.

  • In Settings , enter that same elevation reading in Elevation Preset.

  • Change the Display to Altitude and reconnect to the FOB.

  • The Sensor Readout screen now displays the Altitude in large font.

  • Raise the FOB higher at the same elevation to see a change in readings.

  • Maximum altitude of around 100ft will vary because of humidity, metallic interferences and line of sight.

Firmware Update

  • Apart from mobile app updates, the firmware for the Foxble FOB device is also updateable.

  • After connecting to the FOB, and if a firmware update is available, an exclamation icon will appear on the top right.

  • In Settings, change the Display to Firmware, and reconnect to the device.

  • After clicking Start, the LED light on the FOB will change to light blue during the duration of the update.

  • On the app itself, a progress bar will appear while updating.

  • Once the update is complete, the FOB will disconnect returning the user back to the Scan screen.

  • If the firmware update is interrupted midway, the dual bank memory will preserve the original firmware.

  • Repeat the firmware update until the message displays Successful.

Device ID

  • Each Foxble FOB device has a unique alpha-numeric 16 digit ID.

  • The 3108 prefix is the Foxble, LLC manufacturer id.

  • In Settings, click Display Device ID, and reconnect to the FOB to display the Device ID on the Scan page.

  • Please reference the Device ID with a screenshot when contacting our support team.

Warranty

  • One year from date of purchase, unless device delivered dead on arrival.

  • For best support, please describe the steps taken for the issue to happens, screenshots if possible and Device ID to support@foxble.com.

Device ID

  • The Device ID for the Fob device is found in Settings, scroll down list, click Device ID and reconnect.

  • After reconnecting to the Fob, the Device ID will appear directly underneath Enviro as 16 digits.

Handling Fob device

  • Fob device is not waterproof.

  • Keep Fob device protected from snow or rain.

  • Do not cover pin hole on the top of Fob device.

  • Hold device by key ring or carabiner.

  • A gentle press of the button is all that's required to activate the device.

Connecting to Fob device

  • Start Foxble app on mobile phone.

  • Click Scan on app.

  • Push button on Foxble Fob.

  • On mobile app click device name, ex. "Enviro".

  • The app will continue with the connection to the Fob.

  • The next screen displays Sensor Readout for the Fob.

Disconnecting from Fob device

  • Click Disconnect at the bottom of the Sensor Readout screen.

  • Or click the back button at the top of the Sensor Readout screen.

  • Pushing the button on Foxble Fob also disconnects the Fob from the app.

Battery Replacement

  • Using a quarter dollar coin, turn the battery lid counter clockwise.

  • The lid should pop back a slight bit and fallout.

  • If the lid is slightly stuck, turn the Fob on its side and give a slight tap against a hard surface.

  • Use a CR2032 sized 3V battery for replacement.

  • Place the battery into the battery well with the + symbol facing up.

  • The side of the battery with all the writing should be visible.

  • Place the battery lid back on top of the battery with the circle indent indicators aligned.

  • With the quarter dollar coin, and slightly pressing the lid with the coin, turn the lid gently clockwise.

  • The battery lid should now be firmly locked in place.

Battery Test

  • In Settings, change display to Battery.

  • Reconnect to the Fob to display remaining battery percentage.

  • It takes some battery to run the battery test which is why the percentage fluctuates.

  • The battery percentage will return to a higher percentage after a current draw is removed.

  • Battery should last about a year if on average ten readings are taken each day.

  • If for some reason the battery drains rather quickly, please notify our staff of this occurrence.

Sensor Readout Display

  • Environmental (Imperial):

    • Temperature (ex. 70.8 F)

    • Pressure (ex. 29.3 inHg)

    • Humidity (ex. 60.1 %)

    • Elevation (ex. 615.4 ft)

  • Altitude (Imperial):

    • Altitude (ex. 413.1 ft)

    • Temperature (ex. 71.1 F)

    • Pressure (ex. 29.3 inHg)

    • Humidity (ex. 60.1 %)

    • Elevation (ex. 613.1 ft)

Elevation Readings

  • Elevation is determined by using atmospheric pressure, seal level pressure and temperature.

  • A constant value of 1013.25 hPa (29.92 inHg or 1 atm or 1013.25 mbar) is used for sea level pressure.

  • Temperature and atmospheric pressure is obtained from the sensor on the Fob.

  • Sea level pressure is always changing and is why the elevation at your location by the Fob might be over or understated.

    • Ex. If sea level pressure is 1024.5 mbar, then the elevation readout will be understated.

      • If you are at 220 ft, the readout will show 10 ft.

    • Ex. If sea level pressure is 1010.5 mbar, then the elevation readout will be overstated.

      • If you are at 220 ft, the readout will show 350 ft.

  • Fluctuations in temperature will also effect the elevation calculation.
  • For the way the Fob works right now, you want a sea level pressure to be as close to 1013.25 mbar (29.92 inHg), to get the most accurate elevation reading for where you are right now.
  • Sea level pressure can be obtained from local airport broadcasts and from apps like "NOAA Aviation Live Sky Weather".

Altitude Measurements

  • Obtain an elevation reading in feet by connecting to the Fob.

  • In Settings , enter that same elevation reading in Elevation Preset.

  • Change the Display to Altitude and reconnect to the Fob.

  • The Sensor Readout screen now displays the Altitude in large font.

  • Raise the Fob higher from the same elevation used earlier to see a change in Altitude.

  • Maximum altitude of around 100ft will vary because of humidity, metallic interferences and line of sight.

Firmware Update

  • Apart from mobile app updates, the firmware for the Foxble Fob device is also updateable.

  • After connecting to the Fob, and if a firmware update is available, an exclamation icon will appear on the top right.

  • In Settings, change the Display to Firmware, and reconnect to the device.

  • After clicking Start, the LED light on the Fob will change to light blue during the duration of the update.

  • On the app itself, a progress bar will appear while updating.

  • Once the update is complete, the Fob will disconnect returning the user back to the Scan screen.

  • If the firmware update is interrupted midway, the dual bank memory will preserve the original firmware.

  • Repeat the firmware update until the message displays Successful.

Device ID

  • Each Foxble Fob device has a unique alpha-numeric 16 digit ID.

  • The 3108 prefix is the Foxble LLC manufacturer id as assigned by the Bluetooth.org SIG.

  • In Settings, click Display Device ID, and reconnect to the Fob to display the Device ID on the Scan page.

  • Please reference the Device ID with a screenshot when contacting our support team.

Sensor Measurements

  • Temperature is measured by the voltage change in a silicon diode.

  • Pressure is measured by the resistance change due to the elongation of a thin membrane.

  • Humidity is measured by the relative permittivity change of a polymer-based capacitor.

  • Environmental sensor is a Microelectromechanical System (MEMS).

Shipping Lithium Metal Cells by USPS

  • CR2032 is classified as a Very Small Lithium Metal Cell.

  • CR2032 Specifications:

    • Nominal Voltage: 3.0V

    • Nominal Weight: 3.0 grams

    • Dimensions: Width 20mm x Thickness 3.2mm

  • CR2032 is mailable by Surface & Air Transportation:

    • If properly installed in equipment or if packed with equipment.

    • If lithium content does not exceed 0.3 grams.

      • CR2032 contains 0.063 grams of lithium.

    • If watt-hour rating does not exceed 2.7 Wh.

      • CR2032 has a watt-hour rating of 0.6 Wh.

  • https://pe.usps.com/text/pub52/pub52apxc_032.htm

  • CR2032 - Safety Data Sheet

  • CR2032 - UN38.8 Test Report

  • CR2032 - Technology Specification

Change Fob Firmware App (iOS Only)

  • A choice of two firmware app's are available for the Fob:

    1. 10 Seconds to Sleep - Fob  will not advertise after disconnecting.

    2. Continuous - Fob will continue to advertise after disconnecting.

  • To change the firmware app:

    • In Settings, click Display, select Firmware, click Done.

    • Return to the main Scan screen, click Scan, and connect to the Fob.

    • If main firmware is up to date, a "Change Device App To" dropdown will be displayed.

    • Click dropdown, select Continuous and click Done.

    • Click Change (just below dropdown), and the screen will advance to the Firmware Update screen.

    • Click Start at the bottom of the screen, which will send the new firmware app to the Fob.

    • The LED on the Fob will start flashing light blue to indicate that the change is in progress.

    • A pop-up will appear saying Success, click OK.

    • Click Scan to connect to the Fob.

  • If by chance the firmware app change is interrupted, the Fob has dual bank memory and retains the original firmware app and will not make the change until a new firmware app is received successfully. 

Comparison of Temperature Measurements

  • A comparison test was performed by placing a temperature monitoring device in a refrigerator freezer, and then immediately into a 21C degree room.

  • Temperature monitoring devices used:

    • Taylor Thermometer - Model:5316N

    • Foxble - Model No. FXB102

    • Bosch Sensortec - Shuttle board

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